During a mini brainstorming session at Mashable on Tuesday, a few of us that have been following Samsung's Galaxy Note7 fiasco tried (with little help from Samsung, which has been quite vague in its statements) to establish a timeline of events.
It appeared to us that, after receiving 92 user complaints of Note7 overheating and/or bursting into flames, the company quickly pinpointed the problem to one of the batteries used in the device (the Note7 was originally shipped with batteries from two different plants).
But replacement phones appeared to suffer from the same or similar problem, making it unlikely that it's just the battery causing the overheating. So Samsung decided to stop the bleeding and just pull the device altogether — likely before it really figured out why the phones are bursting into flames. Read more...
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